This module will examine the many ways in which social media can be
used to enhance the experiences of staff and patients.
It will highlight how it has been employed successfully across the NHS and share tips and tricks to enable participants to maximise the impact of the many tools that are available.
Users will also look at how social media could be applied in their area of work and take practical steps towards delivering this potential.
Do you need to write a marketing plan for your NHS service and don't know where to start?
This
online course complements our one day course we run every March and
September with a Chartered Institute of Marketing tutor. We
will use quizzes, videos and exercises. If you complete each section,
you will be writing your marketing plan as you go along.
You can also ask us questions and request feedback on what you have written at each section.